Monitoring and Remediation of Cloudflare Incidents

Share This Post

Share on facebook
Share on linkedin
Share on twitter
Share on email

Cloudflare is a service designed to protect websites from attacks while simultaneously optimizing performance. Unfortunately, Cloudflare accounts can be and have been compromised or the service can be down altogether. A recent outage on July 17 that was blamed on a configuration error has impacted one of our customersThe customer was not aware of this until their customers complained about the service hours later.   

Monitoring the Status of Cloudflare to Prevent Incidents 

Working with DTonomy, the customer was able to quickly spin up a Cloudflare monitoring service using the DTonomy AIR platform to prevent this from happening in the future.  

The monitoring service interacts with AWS, the ticketing system and the email system and continually checks the status of the service. If the system is down, it automatically creates and sends a ticket to the security team.  

The workflow is as follows: 

Cloudflare DTonomy

DTonomy AIR serves as a single platform that enabled them to easily monitor Cloudflare, automate the remediation process and save significant time by preventing the issue from occurring again.

See DTonomy AIR in action – request a demo!

Continue Reading

Copyright © 2023 By DTonomy Inc.

Empower your service center with AI
and Automation!